Your privacy is very important to us. Camuka Uganda Safaris is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, make a booking, or use our safari services.

1. Who We Are

Camuka Uganda Safaris is a licensed and experienced Uganda safari tours operator offering unforgettable experiences across Uganda’s top destinations.

2. Information We Collect

We may collect the following types of information:
a) Personal Information
When you interact with us, you may provide:
• Full name
• Email address
• Phone number
• Passport or ID details (when required for permits)
• Country of residence
• Travel preferences and interests
• Payment and billing information (processed securely via trusted payment gateways)
b) Automatically Collected Information
When you visit our website, we may automatically collect:
• IP address
• Browser type and device information
• Pages visited and time spent
• Cookies and tracking technologies
c) Sensitive Information
Only when necessary for safari permits (e.g., gorilla or wildlife trekking), we may collect passport numbers or nationality details. This information is securely stored and used solely for permit processing.

3. How We Use Your Information

We use your information to:
• Process bookings and payments
• Arrange safari tours, permits, and travel logistics
• Communicate regarding itineraries, inquiries, and support
• Comply with legal and taxation requirements
• Send promotional offers (only if you consent)

4. Legal Grounds for Processing (For GDPR Users)

We rely on the following legal bases:
• Consent – when you agree to receive marketing messages
• Contractual necessity – when processing your booking
• Legal obligation – for tax, permit, or immigration compliance
• Legitimate interest – improving our services and website

5. Sharing of Information

We do not sell or trade your personal information. However, we may share data with:
• Safari permit authorities (e.g., Uganda Wildlife Authority)
• Hotels, lodges, and transportation partners, guides and other service providers involved in your safari experience.
• Payment processing companies
• Professional advisors (legal, tax, insurance)
• Law enforcement, if required by law
All third parties are required to safeguard your information.

6. Your Privacy Rights

Depending on your location, you may have the right to:
• Access the personal data we hold about you
• Request corrections to inaccurate information

• Request deletion of your personal data
• Withdraw consent for marketing communications
• Object to or restrict certain processing
To exercise these rights, please email us on [email protected]

7. Cookies and Tracking Technologies

We use cookies to improve website functionality and personalize your experience. You can choose to disable cookies through your browser settings if preferred.

8. Children’s Privacy

We do not knowingly collect information from children under 16. Parents or guardians can contact us to delete any such data unintentionally collected.

9. Marketing Communications

With your consent, we may send safari offers, newsletters, or updates. You can unsubscribe at any time using the “unsubscribe” link or contact us.

10. Retention of Data

We retain your personal information only as long as necessary for:
• Booking and service fulfilment
• Legal, tax, and accounting obligations
• Customer service records

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices, and we recommend reviewing their privacy policies separately.

12. Changes to This Policy

We may update this policy periodically. The updated version will be posted on our website with the revised “Effective Date.”

15. Contact Information

If you have any questions or concerns about this policy or how your data is handled, please contact us on [email protected] or WhatsApp on +256 701958937